Working with Conflict: Skills and Strategies for Action

This source book is for people working in areas affected by conflict and violence. Easy to use, well laid out, and including helpful visual materials, it provides a range of practical tools - processes, ideas, techniques -- for tackling conflict. These tools have been developed over a number of years by the organization, Responding to Conflict (RTC), in collaboration with practitioners from around the world. It is divided into 4 Parts:

• Understanding: A guide to understanding conflict, including practical techniques for conflict analysis and the critical issues that must be taken into account - power, culture, identity, gender and rights.
• Strategies: How to build effective strategies to address conflict, including how to influence policy within organizations.
• Action: Intervening in situations of acute conflict; addressing the consequences; and working on the social fabric which conditions the emergence of conflict.
• Evaluation: The skills involved in the necessary processes of evaluation and learning in order to improve future interventions.

(https://www.bloomsbury.com/us/working-with-conflict-9781350352360/)